How do I claim the Oral-B Satisfaction Guaranteed or your money back?
Money Back Guarantee promotion - temporarily suspendedFollowing recent Government guidance regarding Covid-19, our offices are now closed and our employees are instructed to work from home until further notice. This unfortunately means that we are no longer be able to process any Money Back Guarantee claims at this point.We apologise for any inconvenience that this may cause you. We will be extending our Money Back Guarantee promotion for all qualifying purchases made from 13th December 2019 until 30th June 2020. Please remember to keep hold of your product and your purchase receipt for when we are able to receive and process your claim again.If you have any questions or concerns regarding this promotion or your product, please call our Consumer Care team on 0800 731 1792, or chat online/email us via the contact us page on our website: https://www.oralb.co.uk/en-gb/contact-usWe will be closely monitoring the situation and will update this page accordingly. Please keep visiting page for the latest information.Thank you for your support and understanding